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Order Information for Silk Flowers

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Order Online or by Phone
USA or *International

Phone Orders:  (561) 746-3799,
or use our
Email Order Form
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  • We accept MasterCard, Visa, Discover and eCheck
  • Prices are in U.S. Dollars
  • All transactions are secure using our PayPal Shopping Cart or order by phone (561) 746-3799
  • Multiple currencies are accepted through PayPal
  • All Bulk or Discounts by the Dozens orders have to be placed using our
    email order form in order to receive the discount pricing.

When placing an order by email, you will be emailed an invoice with instructions on how to pay Pick Your Own Bouquet™ using PayPal our secure online payment processor or call (561) 746-3799.

ABOUT SHIPPING

We ship all in-stock items within 2 business days after receipt of an order.  Should any item be temporarily out of stock, you will be notified of the back order and the approximate time we expect the merchandise.  We utilize the most efficient way possible to ship all orders.   For most orders we use UPS or FedEx Ground services, but we can also ship USPS Priority so always provide a delivery address (please, no P.O. Boxes).   Shipments can take from three to nine business days to arrive depending on location.  When an order is shipped, Pick Your Own Bouquet™ will send a tracking number when the service is requested at the point of sale.   Pick Your Own Bouquet™ does not guarantee an exact ship date or arrival date.  We are not liable for any lost or damaged packages any loss claims should be made within 45 days to PayPal.  Expedited and International shipping is available by request.  For International orders tariffs or brokerage fees are the responsibility of the customer.  Please email us for quote or any questions you may have silkflowers@pyob.com.  *International orders are packed and shipped as follows:

 USPS First Class under 24 inches
USPS Priority over 24 inches

ABOUT SPECIAL ORDERS

Whether your creating your own flower bouquets, replicating something you saw in a picture or trying to mimic nature's perfections www.pyob.com is available 24/7 to help you with special colors or silk flower varieties, we offer a special order silk flower service.   This  service is available for several silk flower collections.  There is a wide variety of silk flower stems featured in these collections and the silk stems are high end quality and sometimes hard to find.  Even though, we offer these silk flower stems for sale, we do not stock them and they can sometimes take 15 to 20 business days  to arrive.  At additional costs expedited shipping is available if merchandise is needed sooner.  Our special order silk flower service will place special orders for you, however, a 25% restocking fee will be applied to any returned orders.  We apologize for this inconvenience and we pledge our assistance in any way we can to help our customers in achieving their floral designs.  If you are interested in placing a special order for any of these silk flower stems, please submit a Special order request form.  We suggest if your not sure about a silk flower stem, place an order for the minimum quantity or call us for assistance at (561) 746-3799.  If you are interested in placing a large silk flower order, we invite you to submit a request-a-quote

ABOUT RETURNS

If you are not satisfied with your purchase and would like to return it, call us to get a return authorization number, and return merchandise within 14 days of receipt in its original state and packaging.  Customers are responsible for original shipping, as well as the return shipping.  Once a return is received we will gladly issue a merchandise refund through PayPal.  A notice from PayPal will be emailed to you.  All refunds are processed within 10 days.  Please contact us if you have any questions, regarding returns.

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Copyright © 2003-2014 Pick Your Own Bouquet™ All rights reserved

PYOB Silk flowers for homes and second homes:  Kitchen Counters, Dinner tables, Occasional tables, Hall tables, Bedside
 tables, Floor Displays, Rims of a bathtub/Jacuzzi, Bathroom counters, Bookshelves, Wall units and Fireplaces.

 PYOB Silk flowers for weddings:  Bridal Bouquets, Boutonnières, Corsages, Flower Girl Flowers, Bridesmaid Flower Bouquets,
Ring Pillows,  Door Wreaths, Table Garlands, Pew and Chair Bouquets, Alter Displays, Arches, Trellises, Pergolas, Chuppahs, Unity Candles,
 Reception Flowers, Cake Toppers, Table displays, Wedding Centerpieces, Place Cards, Table Markers, Toss Bouquets, Toasting Glasses.

  PYOB for homes, weddings, arts, crafts, parties, props and special events.

"PYOB Flower Bar #1 Source for Gathering Silk Flowers"